Coming Soon
Improving the Bed Bath and Beyond Ecommerce Shopping Experience
About Bed Bath and Beyond
Bed Bath & Beyond, Inc. engages in the operation of retail stores and retails domestics merchandise and home furnishings. Its products include domestic merchandise and home furnishings such as bed linens and related items, bath items, kitchen textiles kitchen and tabletop items, fine tabletop, basic house wares, general home
The Challenge
How might we make it easier for users to shop for home goods products on the Bed Bath & Beyond e-commerce site?
The high level goals were to …
Conduct a heuristic evaluation of the Bed Bath and Beyond website.
Uncover key areas to improve usability.
My Role
I was the sole UX/UI designer on the project. I conducted the entire design process from research, to analysis, concept design, validation, prototyping and testing. I wanted to challenge the way this website was designed and create an easier experience.
Client Individual Project
Timeline Four Weeks
Sector E-commerce
Design Toolkit
The Problem
How might we make it easier for users to shop for home goods products on the Bed Bath & Beyond e-commerce site?
Heuristic Analysis
To identify issues, and increase the usability of the site, I conducted a heuristic evaluation of BedBathandBeyond.com. I wanted to discover areas that the current website featured that users struggled with or seemed confusing.
Make it stand out.
Whatever it is, the way you tell your story online can make all the difference.